Terms & Conditions

Effective Date: July 2026

Welcome to Maauvella ("we", "our", or "us"). These Terms & Conditions govern your use of our website www.maauvella.com and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1) About Maauvella

Maauvella specializes in creating customized and personalized products based on the information, photographs, text, and design preferences provided by customers.

2) Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

• The information you provide is accurate and complete.

• You are legally capable of entering into a binding contract.
  

3) Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Accept or reject any order.

• Cancel an order due to pricing errors, technical issues, suspected fraud, or unavailable materials.

• Contact you for additional information before processing your order.

4) Personalized Products

Since our products are customized specifically for each customer:

• Please carefully review all names, spellings, dates, uploaded images, colors, and customization details before placing your order.

• Once production has started, changes or cancellations may not be possible.

• Minor variations in color, placement, or design may occur due to screen settings, printing methods, and handcrafted production. Such variations are not considered defects.

5) Customer Responsibilities

You are responsible for ensuring that:

• All uploaded photographs are clear and of suitable quality.

• You own or have permission to use any images, logos, artwork, or text you submit.

• All personalization details are accurate.

Maauvella is not responsible for mistakes resulting from incorrect information provided by the customer.

6) Pricing & Payments

• All prices are displayed in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• Payment must be completed before production begins.

• We reserve the right to refuse or cancel any order if payment is unsuccessful or suspected to be fraudulent.

7) Shipping & Delivery

We aim to dispatch all orders within the estimated production time mentioned on our website.

Delivery timelines are estimates only and may vary depending on:

• Courier services

• Weather conditions

• Public holidays

• Natural disasters

• Government restrictions

• Other unforeseen circumstances

Maauvella is not responsible for delays caused by third-party courier services after dispatch.

8) Cancellation, Returns & Refunds

Customized products are made exclusively for you.

Please refer to our Cancellation, Return & Refund Policy for complete details regarding cancellations, replacements, and refunds.

9) Intellectual Property

All website content, including but not limited to:

• Logo

• Brand name

• Product designs

• Images

• Graphics

• Text

• Website layout

is the intellectual property of Maauvella and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

10) User Content

By uploading photographs, artwork, text, or other content, you confirm that:

• You own the rights or have permission to use the content.

• The content does not violate any copyright, trademark, privacy, or other legal rights of any third party.

• The content is not unlawful, offensive, defamatory, or obscene.

You grant Maauvella permission to use the uploaded content solely for the purpose of producing and delivering your customized order.

11) Limitation of Liability

To the maximum extent permitted by law, Maauvella shall not be liable for:

• Customer errors in personalization details.

• Incorrect shipping information provided by the customer.

• Courier delays after dispatch.

• Indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the specific order.

12) Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13) Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will be posted on this page with the revised Effective Date.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

14) Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.

15) Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Maauvella

📧 Email: vedantee5513@gmail.com

🌐 Website: https://www.maauvella.com